At Verified FBMSale, we strive to provide the best Facebook Business Manager services. We want you to be fully satisfied with our offerings. However, if you are not happy with our services, we have created this Refund Policy to outline how we handle refunds.
Service Refund Eligibility
We offer refunds under certain conditions, but due to the nature of our services (which are customized and may be started immediately upon agreement), refunds are only available if:
- We fail to provide the service as described.
- We do not fulfill our agreement or service expectations as outlined in our service agreement.
Refund requests must be submitted within [Insert number of days] days of the service being rendered. After this period, refunds will not be granted, but we will work with you to resolve any outstanding issues.
1. Non-Refundable Services
Certain services are non-refundable once work has begun, including:
- Facebook Business Manager Account Setup: Once we begin the setup process, it is considered a completed service.
- Ad Optimization Services: Due to the nature of optimization, results may take time to show, and refunds are not issued for partial or incomplete outcomes.
- Consultation or Strategy Sessions: These services are non-refundable once the session has been completed.
2. Refund Process
If you believe you are entitled to a refund, please follow these steps:
- Contact Us: Submit a request via our [contact page](Insert Link) or email us directly at [Insert Email Address] with the subject “Refund Request.”
- Provide Details: Include information regarding the service, the reason for your refund request, and any relevant supporting documentation or communication.
- Review Period: We will review your request and determine whether a refund is warranted based on the conditions mentioned above.
- Resolution: Once we have reviewed your request, we will either issue a refund or offer a resolution to the issue, depending on the circumstances.
3. Processing Time
Refunds, if approved, will be processed within [Insert number of days] business days. The refund will be issued using the same payment method used for the original transaction.
4. Exceptions
In certain cases, Verified FBMSale may offer a partial refund, service credit, or a replacement service depending on the situation. These exceptions will be handled on a case-by-case basis.
5. No Refund for Completed Work
Once the agreed-upon services (including Facebook Business Manager setup, ad campaigns, or optimization) are completed, no refunds will be provided unless otherwise specified in your service agreement.
Contact Us
If you have any questions about our Refund Policy or would like to request a refund, please contact us at:
Email: [admin@fbbmsale.com]
Phone: [N/A]
Address: [53 Washington Square S, New York, NY 10012, USA]
We are dedicated to ensuring you are satisfied with our services and will work with you to resolve any issues promptly.